Free host template
Airbnb welcome book template for a smoother first hour.
A good Airbnb welcome book gives guests the details they need before they ask: how to get in, where to park, what the Wi-Fi is, how the house works, where to eat, and how to check out without stress.
Copy this welcome book structure
Use these sections as the base for a digital PDF, printed binder, or pre-arrival message. Keep the language short, specific, and written for a tired guest who just arrived with bags in hand.
- Welcome note: Thank guests, confirm the property name, and set a calm tone for the stay.
- First ten minutes: Explain entry, lights, thermostat, parking, and the easiest place to drop luggage.
- Wi-Fi and basics: Put the network, password, trash location, laundry, towels, and key household quirks together.
- House rules: Write rules as practical expectations, not a wall of warnings.
- Amenities and appliances: Include the notes guests actually ask about, like coffee, TV, heat, AC, hot tub, and grill use.
- Local recommendations: Give a short host-curated list for coffee, groceries, dinner, walks, and rainy-day plans.
- Checkout and contact: Give a simple checkout list, emergency contact, and preferred message channel.
Template text you can adapt
Welcome to [Property Name]. We are glad you are here. This guide has the details that make arrival easier: entry, Wi-Fi, house rhythm, local favorites, checkout, and how to reach us if anything feels off.
Check-in begins at [Time]. Use [Entry Method] at [Door or Gate]. Parking is available [Parking Details]. Once inside, the fastest way to settle in is to turn on [Light or Thermostat Note], connect to Wi-Fi, and review the house notes below.
Network: [Network Name]. Password: [Password]. If the connection drops, unplug the router for 30 seconds and plug it back in. The router is located [Router Location].
Please keep quiet hours after [Time], avoid smoking indoors, park only in the approved spaces, and message us before inviting extra guests. These rules help us protect the property and keep the stay smooth for neighbors and future guests.
Checkout is by [Time]. Before leaving, please load the dishwasher, place used towels in [Location], check for personal items, turn off lights, lock the door, and send a quick checkout message.
Make guests more likely to read it
- Send the welcome book before arrival, not only after check-in.
- Put urgent details near the top: entry, parking, Wi-Fi, and host contact.
- Use headings guests can scan in seconds.
- Keep the local guide selective. Five strong recommendations beat twenty vague ones.
- Update the PDF whenever check-in, parking, appliances, or local favorites change.
Frequently asked questions
What is the difference between a welcome book and a house manual?
A welcome book covers the whole guest experience, including arrival, local recommendations, checkout, and host contact. A house manual is more operational: appliance notes, rules, trash, thermostat, and property-specific instructions.
Should I use a PDF or a web link?
A PDF is simple to send, print, and save. A web link can be easier to update. Staybook Studio focuses on a polished PDF because most hosts can add it to their existing guest messaging flow immediately.
Want the polished version?
Paste your property details into Staybook Studio and generate a guest-ready Airbnb welcome book preview in minutes.